Last updated: May 20, 2025
Thank you for choosing Taqnix. Your privacy is of utmost importance to us. This Privacy Policy explains how Taqnix (“we,” “us,” or “our”), based in Whitefield, Bangalore, collects, uses, discloses, and safeguards your information when you use our shopping app, which offers products strictly for testing purposes.
1. Information We Collect
We collect the following categories of personal information:
- Information You Provide Directly
- Name (e.g., first and last name)
- Email address (e.g., info@taqnix.com for inquiries)
- Postal address (shipping and billing addresses)
- Location data (e.g., city, ZIP/postal code)
- Automatically Collected Information
We may also collect certain information automatically when you use the app, including but not limited to:- Device information (e.g., device model, operating system version)
- Usage data (e.g., pages or features you access, time spent, crash reports)
- Log data (e.g., IP address, app version, app settings)
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide and maintain our service.
We need your personal details to process “test” orders, facilitate app functionality, and ensure you can navigate and use features. - To personalize your experience.
We may use your name and location to tailor product recommendations or in-app messages. - To communicate with you.
We use your email address to send confirmations, updates about new testing products, and respond to support inquiries sent to info@taqnix.com. - To improve our app.
Usage data and crash reports help us diagnose issues, test new features, and optimize performance. - For security and fraud prevention.
We analyze log data and usage patterns to detect and prevent unauthorized access or malicious activity. - To comply with legal obligations.
We may process your data to meet applicable laws, regulations, or valid government requests.
3. Disclosure of Your Information
We do not sell, rent, or otherwise lease your personal information to third parties. We may share your data in the following circumstances:
- Service Providers.
We may engage third-party vendors (e.g., analytics providers, hosting services) who process data on our behalf under confidentiality agreements. - Legal Compliance.
We may disclose your information if required by law or in response to valid legal requests, such as subpoenas or court orders. - Safety and Security.
To protect the rights, property, or safety of Taqnix, our users, or the public, we may share data with law enforcement or other authorities.
4. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Specifically:
- Account information (name, email, address, location): retained for as long as you have an active account, plus up to three years afterward for testing analysis and compliance.
- Usage and log data: retained for up to two years, then anonymized or deleted.
5. Security of Your Information
We implement industry-standard administrative, technical, and physical safeguards to protect your data against unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, secure servers, and regular security assessments. However, no method of transmission over the Internet or mobile network is completely secure.
6. Children’s Privacy
Our app is not intended for children under the age of 13. We do not knowingly collect personal information from anyone under 13. If you learn that your child has provided us with personal data, please contact us at info@taqnix.com, and we will take immediate steps to delete it.
7. Third-Party Links and Services
Our app may contain links to third-party websites, apps, or services not operated by Taqnix. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.
8. Your Choices and Rights
Depending on your location, you may have the right to:
- Access or correct the personal data we hold about you.
- Delete or restrict certain processing of your data.
- Object to certain uses of your data, such as direct marketing.
- Withdraw consent at any time (where processing is based on consent).
To exercise these rights, please email us at info@taqnix.com. We will respond to your request within a reasonable timeframe, typically within 30 days.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. When we make material changes:
- We will update the “Last updated” date at the top.
- We will notify you via the app or by email (if you have provided your email) before the changes take effect.
- Continued use of the app after such notice will constitute acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: info@taqnix.com
- Address: Taqnix, Whitefield, Bangalore, Karnataka, India
Thank you for trusting Taqnix with your information. We are committed to protecting your privacy and ensuring a safe and transparent shopping experience—even for testing purposes.